Our privacy commitment
Influence Haus LLC respects the privacy of clients, prospective clients, suppliers, media, creators, stakeholders and visitors to its digital services. This policy explains the information we collect, why we use it and the choices available to you.
This policy applies to information handled through our website, enquiries, newsletters, campaigns, events and ordinary business operations. Additional notices may apply to a specific engagement or service.
Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact information, including your name, organisation, role, email address, telephone number and postal address.
- Enquiry, correspondence, campaign, event and service information you choose to provide.
- Professional information made publicly available by media, creators, subject-matter experts and other stakeholders.
- Technical and usage information, including device, browser, referring page, interaction, cookie and analytics data.
- Records necessary for security, quality assurance, legal compliance and the administration of an engagement.
How information is collected
We collect information directly from you when you contact us, subscribe, attend an event, respond to a campaign or engage our services. We may also receive information from clients, service providers, public sources, professional databases and digital platforms where lawful and relevant to our work.
How we use information
We use information where reasonably necessary to:
- Respond to enquiries and provide requested services or information.
- Plan, deliver, measure and administer communications, media, creator, event and reputation work.
- Manage client, supplier and stakeholder relationships.
- Operate, secure, analyse and improve our website and business systems.
- Send marketing communications where you have consented or where otherwise permitted by law.
- Meet legal, regulatory, insurance, accounting and dispute-management obligations.
Cookies and analytics
Our site may use cookies, pixels and analytics services to remember preferences, understand site use, measure communications and improve performance. These tools may collect technical information about your device and browsing activity.
Essential browser storage supports site functions. Optional analytics and marketing technologies are off unless you allow them through Cookie choices. You can change that choice through your browser settings.
Telephone calls
Calls may be recorded for quality, training, security and legal purposes where permitted by law. Where notice or consent is required, it will be provided or obtained. Relevant records may be supplied to professional advisers or authorities where lawful and necessary.
When information is shared
We may share information with employees, contractors, clients and service providers who need it to perform legitimate business functions. We may also disclose information to professional advisers, insurers, regulators, courts or law-enforcement bodies where authorised or required by law.
We do not sell personal information. Service providers are expected to protect information and use it only for the purpose for which it was disclosed.
International handling
Influence Haus operates across jurisdictions and may use service providers located outside your country. Information may therefore be stored or accessed internationally. We take reasonable steps to select reputable providers and apply appropriate safeguards where required by applicable law.
Security and retention
We use reasonable administrative, technical and physical measures to protect information from loss, misuse, interference and unauthorised access, modification or disclosure. No online service can guarantee absolute security.
Information is retained only for as long as reasonably necessary for the purpose collected, an active or anticipated engagement, legal obligations, backup cycles, dispute management or legitimate business records. It is then deleted, de-identified or securely archived as appropriate.
Access, correction and choices
You may ask to access, correct or delete personal information we hold about you, or object to or restrict particular uses where applicable. We may need to verify your identity and may retain information where required by law or a legitimate record-keeping obligation.
You may unsubscribe from marketing communications using the link in an email or by contacting office@influencehaus.com.
Children’s privacy
The site is not directed to children under 13 and we do not knowingly collect their personal information through the site. If you believe a child has provided information to us, please contact the Privacy Officer.
Changes and complaints
We may update this policy when our services, technology or legal obligations change. The current version will remain published on this page.
Privacy requests, questions or complaints may be directed to the Privacy Officer at legal@influencehaus.com. We will review the matter and respond within a reasonable period.
